O'Reilly Auto Parts in Brentwood, CA Closed now

Reviews about O'Reilly Auto Parts

• ★ ★ ★ ★ ★

  April 25, 2020, by Kendall Copley
  Anthony was extremely helpful with looking up my previous transaction history from another location. He was very patient and took great care in providing the best customer service. I had been having issues with a product I had purchased a while back. He and Jeff walked me through the different options and quality of each product to ensure that I was making the right selection in replacing the current part. After searching for approximately 20 minutes (I couldn't remember which phone number I had put the previous purchase under) he was able to locate my old receipt to finish out the transaction because he had been paying attention to the discussion I was having with my boyfriend regarding when I purchased the product. He over heard me mention a name and found that I had put the previous purchase under someone else's name! Had he not had an attention for detail, someone else may not have caught that! The rest of the staff (a gentleman named Jeff and I didn't catch the other gentleman's name) were also very friendly and helpful. I will definitely be going back to this location in the future.